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Posted by on Jun 19, 2015 in Blog, Life |

7 Deadly Assumptions #4: Others Understand Things the Way I Do – Leadership Network Blog

7 Deadly Assumptions #4: Others Understand Things the Way I Do – Leadership Network Blog

Our next Deadly Assumption in this series is the assumption that “others understand the issue the way that I do,” and it’s a killer when it comes to collaboration and strong strategic decision-making.  Deadly Assumption #4 was made famous a few years ago by the dynamic decision-making duo, Chip and Dan Heath.  In their book, Made to Stick: Why Some Ideas Survive and Others Die, the Heath brothers wrote about a phenomenon called The Curse of Knowledge.  On the surface it doesn’t sound like much of a ‘curse’.  After all, who wouldn’t want to have knowledge?  But once you understand it, you realize the impact this assumption has on our decision making is anything but a blessing. In their book, the Heath Brothers give the illustration of a Stanford University graduate student in psychology named Elizabeth Newton who illustrated the curse of knowledge in 1990 by studying a simple game in which she assigned people to one of two roles: “tapper” or “listener.” Each tapper was asked to pick...

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Posted by on Jun 17, 2015 in Blog, Kingdom |

7 Deadly Assumptions #3: Confirmation Bias – Leadership Network Blog

7 Deadly Assumptions #3: Confirmation Bias – Leadership Network Blog

“We don’t believe the world we see; we see the world we believe.” In the blockbuster movie, The Matrix, there is a pivotal scene where the Judas figure, Cypher, betrays his cohort of rebels in favor of a more comfortable ‘reality’.  If you haven’t seen the film, “the Matrix” is a virtual reality created by an advanced artificial intelligence.  Machines that are a part of this system have usurped human dominion, plugging everyone into their giant network to keep them alive but in the dark.  The virtual world is managed by “agents” who, because they are manifestations of the AI within the network, possess super-human abilities that make them virtually unstoppable ‘peace keepers’.  In return for life in this artificial world, the energy of the billions of people plugged into the system provide the necessary power to keep everything running.  A nice little symbiotic relationship. Sorta. Anyway, in this scene, Agent Smith, chief of all the agents, talks to the rebel, Cypher, over a nice steak dinner.  Cypher admits that...

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Posted by on Jun 15, 2015 in Blog, Kingdom |

7 Deadly Assumptions #2: Framing – Leadership Network Blog

7 Deadly Assumptions #2: Framing – Leadership Network Blog

At some point in time you’ve probably played a version of a game called “The Back-to-Back Game” (not a very clever title, I’ll admit).  It begins by participants pairing up and standing in front of their partner.  Pairs are given 60 seconds to observe their partner’s appearance, trying to develop a mental picture of each and every detail.  Then the pairs are instructed to stand back-to-back and change 5 things about their appearance without their partner’s knowledge.  After another minute, the pairs face one another again and try to pick out each of the changes that were made.  There is chuckling and general merriment from participants, with the exception of those who rue such silly games. That’s the first round.  Pairs are asked once again to turn around and change five additional things about their appearance, without correcting the first five.  Groans and giggles ensue as participants struggle to come up with five more changes.  After time is up, they face their partners one more time to identify the...

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Posted by on Jun 11, 2015 in Uncategorized |

7 Deadly Assumptions #1: Anchoring – Leadership Network Blog

7 Deadly Assumptions #1: Anchoring – Leadership Network Blog

My family and I enjoy watching the show American Pickers.  It’s a show about a couple of guys, Mike and Frank, who travel the country looking for junk to ‘pick’ and then turn around and sell to collectors for a nice profit.  Its enjoyable to watch, and educational as well, vicariously experiencing Americana one piece of junk at a time. One of the things you get to see a lot of on American Pickers is negotiating.  Mike and Frank are constantly matching wits with collectors, trying to get the best deal that will net them a nice profit in the end.  One of the keys to the whole negotiation process is setting the initial price to open the negotiations.  This ‘anchor price’ serves as the foundation of negotiations, resulting in either getting a steal, walking away with nothing, or being stuck with an over-valued item.  Sometimes the anchor price is based on known market value for a particular item, but often times it is a somewhat arbitrary number pulled...

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Posted by on Jun 8, 2015 in Blog, Kingdom |

7 Deadly Assumptions – Leadership Network Blog

7 Deadly Assumptions – Leadership Network Blog

This is another series I’ve been working on for the Leadership Network blog.  I’ve enjoyed rehashing some thoughts on leadership and strategic thinking.  Would love your comments on these.  Enjoy! The Ladder of Inference Have you ever been cut off in traffic? If you’re anything like me, just reading that first sentence can set your emotions to a slow boil. When you get cut off, lose your parking spot, or fall victim to some other blatant traffic injustice, a sequence of steps begin to unfold in your mind, like the slow unwrapping of an unwelcomed gift, that move you from observable fact to belief-based response in an instance. And if your emotions aren’t held tightly in check, you can ‘lose your religion’ in less time than it take to slam on the brakes. Why do many of us react this way? What is it that moves some of us from experience to emotion, while others seem unmoved by similar circumstances? Recently I came across an article that described a...

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